Many of our clients use very technical and advanced systems and software in order to make their business run seamlessly. Sometimes, those systems don’t integrate like they should, though.
One of our clients uses Meridian to store their files and log changes made. For those unfamiliar with it, I’m oversimplifying, but it’s like Dropbox on steroids. It allows a team to save documents but it also saves any changes you make to the stored documents. This client also uses ARCHIBUS for their Management AutoCAD drawings. However, the two systems didn’t play well together. That created a headache and lots of extra work on a regular basis.
The day finally came, though, when our client was ready to upgrade.
Turning an issue into an asset
Together with Hagerman and Company, our team sat down to
figure out where and how the systems could be integrated. It was a team effort
and everyone did a fantastic job. I have to give a special shout out to Matt
Ritzman, though, because he did an absolutely fantastic job for our client!Our team set up a test environment (it’s always best to test in a separate space so that the real thing stays live!) and provided training on ARCHIBUS. Hagerman and Company provided software and expertise on Meridian. Together, we determined several key areas where data could be shared to improve efficiency and enhance the user experience.
Creating a better version for today and leaving room for future enhancements
After the integration was complete, our client was thrilled.
Not only were they now able to store ARCHIBUS facilities management (FM)
drawings within the Meridian vault, but they could also access those files from
either system (thanks to ARCHIBUS’s Smart Client Extensions for AutoCAD). The
systems also synchronized information so that everything could be looked at in
real time.
Oh – and for the future? We’ve got the ability to add some pretty spectacular future enhancements:
- Drawings opened from ARCHIBUS Smart Client could automatically “Start a Change” and initiate the checkout process – just as if they were opened in Meridian.
- ARCHIBUS could take advantage of Meridian’s revision history to restore drawings to a previous point in time.
- Synchronization tools will allow us to track data flow between the two systems.
- Meridian will be able to help produce and manage documents (work orders, manufacturer recommended procedures, leases, survey documents, and more).
Simplifying life and work for our valued clients
Yes, our client asked for our help with this upgrade
process, but it really was our pleasure to help them. Not only is their whole
process now a lot simpler, it’s also better to use. They’ve let us know several
times how much better their customized solution works – and how grateful they
are for our help!
It’s getting that kind of feedback that keeps my team motivated, overachieving, and looking for new, creative ways to problem solve.
Thoughts? Questions? Comment below and let us know what you think! We'd love to hear your insights.
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