The culture at RSC

Bob: You talk about RSC culture and I credit you as one of the people that has coined the phrase “RSC 1.0 to RSC 2.0”. Can you talk about that transition and highlight a couple of things that you think have gone in the right direction and where else we need to go?

Carly: We’re in RSC 2.0 moving to RSC 3.0. I think the difference between the two is that RSC 2.0 is very deadline driven. We focus on deadlines and scope, schedule, cost. We don’t miss our deadlines, we care about them. Before, there wasn’t a lot of discipline. The RSC 2.0 culture is very disciplined. We clearly communicate when things are happening. I think communication is so important, it’s different, and it’s such a change. The other aspect is leadership is different and the RSC 2.0 has new staff. We have an amazing team and I think that it’s making a big difference. We have a new tech lead. Bob, the owner has changed a bit. We also have someone dedicated completely to writing proposals. The main thing is we have a lot more structure. 

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